What you can expect from a professional home service provider.

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Unfortunately, this happens often in the home service industry. 

The expectation doesn’t match the reality of the experience. 

Which is why we’re doing our part to make sure your expectation aligns with our commitment. In this month’s blog we’re highlighting the process for each of the services we provide, helping you understand what you can expect when working with Green Clean. 

Expect a peerless standard of service and care that makes it easy to get life back to normal. 

Water, Fire and Smoke Restoration

If you experience a restoration emergency or have a restoration need, Green Clean is the right team, right away. When you connect with our team regarding restoration, this is what you can expect. 

  1. We answer the phone and provide an overview of the process. 
  2. We dispatch a team within the first 2 hours to protect you from further damage.
  3. We assess, identify and determine the best course of action for your property. 
  4. We get to work right away as time is of the essence. 

Professional Carpet Cleaning

While carpet cleaning isn’t always an emergency, or something that needs to be done immediately, it is important that you hire the right team for the right results. When you work with Green Clean for carpet cleaning, this is what you can expect. 

  1. We answer the phone and provide an overview of the process.
  2. We schedule a time for your cleaning. 
  3. Day of, a text or call notifies you we’re on the way to your cleaning. 
  4. We execute a walkthrough of the home, communicating realistic outcomes. 
  5. Our team respectfully, thoroughly, and intentionally cleans your carpet. 
  6. Our ownership connects to ensure expectation and experience align. 

We realize that the overviews listed above don’t always match the complexity of the projects we work on. However, we hope that they provide a baseline of what you can expect working with our team. 

We are honored to be your restoration and carpet cleaning service provider, something we take very seriously. 

If you have any questions or if our team members can be of service, please don’t hesitate to give us a call. 

-Green Clean Team

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