FAQ: Water Damage (Emergency Services)

Category: FAQ

FAQ Green Clean Water Damage:

Explore Green Clean’s FAQ page for quick insights into our water damage mitigation services in the Twin City Metro. Get answers to common questions and learn what to expect from our expert team. Trust us for efficient, eco-friendly solutions that prioritize your property’s well-being. We will get you back to dry, clean, and healthy ASAP.

Our Frequently Asked Questions:

How long will it take for my property to dry?

Average drying time is 3 days. With some projects taking 5 or more days to dry, depending on the severity of moisture, equipment being used, and the type of material being dried. Please note that unforeseen circumstances or complexities may arise during the process, which could extend the drying time. Our restoration professionals will carefully monitor the progress and provide regular updates on the expected completion of the drying phase.

Do I have to keep the equipment on 24/7?

Yes. We recognize that the air movers and dehumidifiers make a lot of noise and put off a lot of heat, but the more they run, the faster they dry. We will do our best to keep the cords and hoses out of your way, but we ask that you exercise caution when navigating around equipment.

What else happens during drying time?

After Green Clean performs the necessary removal of affected building materials and stabilizes the property, we will monitor the moisture levels, temperature, relative humidity and the equipment that it is running, including Saturday, Sunday, and holidays. We will frequently check the equipment, keeping you in the loop.

As we near the completion of the drying process, our focus shifts to ensuring a smooth transition into the reconstruction phase. We prioritize this transition by promptly introducing you to our reconstruction team and manager. This initiates crucial conversations about our rebuilding process, allowing us to measure and scope your property efficiently and begin the estimation process with care and attention to detail.

Can I Open windows or doors during the drying process?

In general, it’s not recommended to open windows during the mitigation drying process. The goal of professional water damage restoration is to control and optimize the drying environment to facilitate efficient and thorough drying. Opening windows can introduce outside air, humidity, and unpredictable temperature changes, which may slow the drying process.

There may be situations where having windows open could accelerate the drying process. One of our lead mitigation technicians will explain to you, if that’s a viable option.

Can I resume normal activities in the affected areas while drying is ongoing?

The answer depends on the specific circumstances of your water loss. Our technicians will make recommendations of the restoration dry-out process. In general, it may not be advisable to resume all normal activities in the affected areas due to potential safety risks, noise generated by the equipment, and the need for access by your team for monitoring and adjustments. Please be sure to ask your team leader about this, if you have any questions at any point.

When water loss occurs, Green Clean is MN’s Most Trusted Water Damage Restoration Company

By adhering to our FAQ about water damage, you’ll find reassurance in safeguarding your Minneapolis residence against potential flooding mishaps during the any season. At Green Clean, we’re dedicated to helping you stay prepared and protected.

We sincerely hope that your Minneapolis property will never experience a basement water-damage, or sump-pump failure in any way, but if you do, Green Clean is ready to assist you immediately, in getting your life back to normal. Contact us today to learn more.

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